For support using the VicEmergency website or app, please enter your query in the search field above.
If you are unable to find an answer, or wish to provide feedback, please submit a request to our support team here.
This form can also be used to submit a bug report or a feature request.
You should never rely on just one source of information for warnings. If you are experiencing difficulty with the app in an emergency, please refer to the other official sources of information:
- VicEmergency app
- VicEmergency on Facebook and Twitter
- VicEmergency Hotline on 1800 226 226
- ABC Local Radio, commercial and designated community radio stations
- Sky News television
In an emergency, please phone Triple Zero (000).