Logo
Submit a request
  1. VicEmergency
  2. VicEmergency app
  3. Frequently asked questions

Frequently asked questions

Follow New articles New articles and comments
  • How do I report a map error?
  • What are map overlays and how do I use them?
  • How does My Location work?
  • How do I create a watch zone without a profile?
  • How do I change the alerts I receive for a watch zone?
  • Why am I not receiving any notifications?
  • How do I access thunderstorm asthma information?
  • How do I see wind direction on the map?
  • Why do I have a blank white screen?
  • How do I reset my password?
  • How do I log in to my watch zones on another device?
  • How do I delete my profile?
  • How do I turn my notifications off?
  • Why are weather warnings showing as incidents and not warnings?
  • Why am I only receiving notifications for Melbourne?
  • How do I get warnings via email? (App)
  • Has the VicEmergency app replaced FireReady?
  • Why isn't there a new version of the app when updates are released?
  • Why can’t I see incidents across the whole state?
  • Am I going to get the same information on the app as on the website?
  • What happened to the Fire Ready app?
  • Why did you add profiles to the app?
  • Why do I need to give personal details?
  • How do I log out?
  • Why can’t I open incidents on the map?
  • Why is the app going so slow?
  • What additional functionality does VicEmergency include?
  • Is the app available on Windows and Blackberry devices?
  • What settings do I need to change to receive fewer alerts?
  • How can I change the notification sounds?
  • 1
  • 2
  • ›
  • »
VicEmergency